GBP Rank Tracker ("we," "us," or "our") operates the website gbpranktracker.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Account Information

When you create an account using Google OAuth, we receive your name, email address, and profile picture from your Google account. We store this information to identify your account and provide our services.

1.2 Scan Data

When you run a scan, we collect the business name, location (latitude and longitude), keywords, and the resulting ranking data. This data is stored to provide your scan history, reports, and trend analysis.

1.3 Payment Information

Payment processing is handled entirely by Stripe. We do not store your credit card number, CVV, or other sensitive payment details on our servers. We receive a confirmation of payment amount and transaction ID from Stripe to manage your credit balance.

1.4 Usage Data

We may collect information about how you access and use the Service, including your IP address, browser type, pages visited, and the time and date of your visit. This information helps us improve the Service and diagnose technical issues.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process your scan requests and deliver results
Manage your credit balance and payment history
Send you transactional emails (scan confirmations, credit purchases, account notifications)
Respond to your support requests and communicate with you
Detect, prevent, and address technical issues or abuse
Analyze usage patterns to improve user experience

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to maintain your session and remember your preferences. Specifically:

Authentication cookies: Used to keep you signed in to your account after logging in with Google OAuth.
Preference cookies: Used to remember your settings and preferences within the Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.

4. Third-Party Services

We use the following third-party services to operate our Service:

Google OAuth

Used for account authentication. When you sign in with Google, we receive your basic profile information. Google's privacy policy applies to data processed by Google.

Stripe

Used for payment processing. All payment information is handled directly by Stripe and subject to their privacy policy. We do not have access to your full payment card details.

Google Places API

Used to search for businesses and retrieve ranking data from Google Maps. Business search queries and location data are sent to Google's API to generate scan results.

SendGrid

Used for transactional email delivery. Your email address is shared with SendGrid to send account-related notifications such as scan confirmations and credit purchase receipts.

5. Data Retention

We retain your account information and scan data for as long as your account is active or as needed to provide you with our services. Specifically:

Account data: Retained until you request account deletion.
Scan results: Retained indefinitely to provide scan history and trend analysis. You may request deletion of specific scans.
Payment records: Retained as required by applicable financial and tax regulations.
Usage logs: Automatically purged after 90 days.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS/TLS), secure authentication tokens, and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate personal data.
Deletion: Request deletion of your personal data and account.
Export: Request a machine-readable export of your data.
Objection: Object to certain types of processing of your personal data.

To exercise any of these rights, please contact us at support@gbpranktracker.com. We will respond to your request within 30 days.

8. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

GBP Rank Tracker

Email: support@gbpranktracker.com

Website: gbpranktracker.com